Shipping Policy
Thank you for shopping with The Natural Jar. Each order is carefully prepared and shipped with attention to detail.
Processing Time
All orders are made and packed in small batches from our home.
Please allow 2–5 business days for order processing before shipment. During high-volume or seasonal periods, processing times may be slightly extended.
Shipping Time
Shipping times vary based on your location and the shipping method selected at checkout.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Lost or Delayed Packages
Once an order has been shipped, The Natural Jar is not responsible for delays caused by the shipping carrier.
If your package is lost or significantly delayed, please contact the carrier directly using your tracking information.
Incorrect Addresses
Please ensure your shipping address is correct at checkout.
The Natural Jar is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will review and work with you to resolve the issue.
Contact
If you have any questions about your order, please reach out through the contact information provided on our website.